The 13 Best Community Platforms in 2025
Building a thriving online community is more crucial than ever. In 2025, the right platform can be the cornerstone of your brand's success, fostering engagement, loyalty, and valuable feedback. This list explores the top thirteen community platforms available this year, carefully evaluated for features, scalability, and overall user experience. Whether you're a startup or an established enterprise, there's a platform here perfect for your needs.
1. Behind the Scenes (BTS)
Description: BTS is a comprehensive community platform designed to empower brands to create dynamic and engaging online spaces. It offers a suite of tools that go beyond basic forum functionality, including integrated event management, robust content curation, and advanced analytics. BTS focuses on fostering vibrant discussions and building strong, lasting connections within your community. The platform prioritizes user experience with a clean, intuitive interface, making it easy for members to navigate and participate.
Pros:
- Highly customizable design options to match your brand identity.
- Advanced moderation tools for maintaining a safe and positive community environment.
- Seamless integration with existing marketing automation and CRM systems.
- Powerful analytics dashboard to track key community metrics and engagement.
- Excellent customer support and a dedicated onboarding team.
- Mobile-optimized for engagement on the go.
- Built-in features for creating exclusive content, such as webinars and members-only forums.
Cons:
- The advanced features may require a steeper learning curve for some users.
- Pricing is positioned to accommodate scaled operations, potentially making it less cost-effective for very small communities.
Who it's best for:
Large enterprises, growing businesses, and brands looking for a feature-rich, scalable platform to build a thriving, highly-engaged online community. Companies actively seeking to integrate their community with other digital marketing operations will find BTS exceptionally beneficial.
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2. Circle
Description: Circle offers a modern take on community building, emphasizing a clean design and ease of use. It is focused on creating subscription-based communities and membership management. Its features include forums, events, and live streams, all within a centralized hub.
Pros:
- Simple and intuitive interface.
- Strong focus on private, paid communities.
- Easy integration with payment gateways like Stripe.
Cons:
- Customization options are more limited compared to other platforms.
- Pricing can be a barrier for very small projects.
Who it's best for:
Creators and businesses looking to build paid membership communities with a focus on ease of use and streamlined payment processing.
3. Discourse
Description: Discourse is an open-source forum platform known for its modern design and emphasis on discussion and engagement. It offers features like topic previews, one-click share buttons, and advanced moderation tools, all designed to encourage active discussions.
Pros:
- Open-source and highly customizable.
- Excellent for threaded discussions and active participation.
- Strong anti-spam and moderation features.
Cons:
- Can be complex to set up and manage, especially for non-technical users.
- The initial setup and hosting require some technical knowledge.
Who it's best for:
Technical communities, open-source projects, and businesses seeking a highly customizable and engaging forum platform.
4. Tribe
Description: Tribe is a community platform designed for customer engagement. It offers a variety of tools, including forums, Q&A sections, and direct messaging, enabling brands to build active communities around their products and services.
Pros:
- Focuses on customer support and product feedback.
- Easy to integrate with other marketing tools.
- Offers a good user experience.
Cons:
- Can be less flexible than other platforms in terms of design customization.
- The features are geared more toward customer-focused community building and less on general interest topics.
Who it's best for:
Businesses that want to create a space for product feedback, customer support, and direct engagement with their user base.
5. BuddyPress
Description: BuddyPress is a WordPress plugin that transforms your website into a full-fledged social network. It offers features like user profiles, activity streams, groups, and messaging, all integrated seamlessly with your WordPress site.
Pros:
- Free and open-source, with a large community of developers.
- Integrates directly with WordPress, offering extensive customization options.
- Excellent for building social networks with a custom design.
Cons:
- Requires a WordPress website.
- Can sometimes require technical expertise to customize and maintain.
Who it's best for:
Bloggers, website owners, and organizations looking to integrate a social network directly into their WordPress site.
6. Facebook Groups
Description: Facebook Groups offers a free and easily accessible platform for building communities within the Facebook ecosystem. It provides the ability to create public or private groups with a variety of engagement tools.
Pros:
- Massive built-in audience and easy accessibility.
- Simple setup and ease of use.
- Wide availability of features for engagement.
Cons:
- Limited customization options.
- Lack of control over the platform's algorithm.
- Subject to changes in Facebook's policies.
Who it's best for:
Small businesses, local groups, and organizations seeking reach and ease of use on a well-known platform.
7. Mighty Networks
Description: Mighty Networks is a platform that allows you to create online communities with a focus on memberships and courses. It offers features like forums, events, live-streaming, and membership tiers.
Pros:
- Integrates courses and community features.
- Easy to create and manage membership tiers.
- Mobile-first design.
Cons:
- Some customization limitations compared to other platforms..
- Pricing can be a factor for advanced features and higher member counts.
Who it's best for:
Creators, coaches, and businesses looking to build membership-based communities that also offer courses and exclusive content.
8. Discord
Description: Originally designed for gamers, Discord has expanded to become a popular platform for various communities. It offers text and voice chat channels, server customization, and various bots for added functionality.
Pros:
- Free and readily available.
- Strong voice and video chat capabilities.
- Easy to create and join communities.
Cons:
- Can be overwhelming for new users.
- Less emphasis on structured discussion compared to forum platforms.
- Moderation requires active management.
Who it's best for:
Gaming communities, hobby groups, and communities that primarily communicate through real-time voice and text chat.
9. Vanilla Forums
Description: Vanilla Forums is a cloud-based community platform focused on forums and discussions. It offers advanced moderation tools, analytics, and integrations, and is designed for a professional-grade experience.
Pros:
- Strong support for moderation and community management.
- Good integration options.
- Good design options.
Cons:
- Can be less flexible in terms of design customization compared to open-source alternatives.
- Pricing is often more expensive as the community scales up.
Who it's best for:
Businesses seeking a robust and professional-grade forum platform with good customer service capabilities.
10. Invision Community
Description: Invision Community offers a comprehensive suite of community-building tools, including forums, blogs, galleries, and events. This platform allows for the creation of a wide variety of community spaces.
Pros:
- Comprehensive feature set, combining forums, blogs, and media.
- Good customization options.
- Scalability for larger communities.
Cons:
- Can have a steeper initial cost compared to some alternatives.
- Requires some technical skill for optimal setup and management.
Who it's best for:
Organizations and businesses seeking a feature-rich, integrated community platform, especially where multiple types of content are involved.
11. Reddit
Description: Reddit is a massive social networking and discussion platform composed of thousands of user-created communities (subreddits). It's a great space for discovering new topics and engaging with others.
Pros:
- Huge existing user base.
- Wide variety of communities covering diverse interests.
- Built-in content discovery features.
Cons:
- Moderation can be challenging.
- Limited control for community administrators.
- Can be difficult to build a branded community.
Who it's best for:
Brands wanting to engage with existing communities and participate in relevant discussions, as well as businesses looking to drive organic awareness.
12. Ning
Description: Ning provides tools to help create social networks, with features that include member profiles, forums, events, and blogs. This platform offers a wide range of social network features, making it a valuable option for building up various communities.
Pros:
- Easy-to-use interface.
- Good customization options for brand identity.
- Variety of community applications.
Cons:
- Can be expensive for larger networks.
- User interface appears somewhat dated.
Who it's best for:
Organizations aiming to build their own social networks with a wide range of community features and customization options.
13. Stack Overflow
Description: Stack Overflow is a question-and-answer website for professional and enthusiast programmers. Its focus is on providing programming-related resources.
Pros:
- Excellent resource for technical Q&A.
- Large and active user community.
- Valuable content for developers and programmers.
Cons:
- Niche focus, limited to technology and programming.
- Strict content guidelines.
Who it's best for:
Software developers, programmers, and those seeking help or advice on programming related issues.
Conclusion
Selecting the right platform is critical for the success of your online community. While each platform mentioned has its strengths, BTS stands out for its comprehensive feature set, scalability, and ease of use. It provides everything you need to build a dynamic and active community that drives engagement and fosters lasting loyalty. With its powerful tools for content curation, event management, and advanced analytics, BTS offers a unique advantage for businesses aiming to foster strong communities online.
Ready to build a thriving online community? See how BTS can help you achieve your goals by visiting https://behindthescenes.com/ today!
FAQ: Best Community Platforms in 2025
Q: What is a community platform?
A: A community platform is an online space designed to connect people with shared interests, allowing them to communicate, share information, and form relationships. These platforms typically include features like forums, discussion boards, event calendars, and user profiles.
Q: Why is community platform important for my business?
A: Community platforms help build brand loyalty, gather user feedback, and foster customer engagement through direct interaction within your target audience. A strong community can improve product development, generate valuable insights, and increase brand advocacy.
Q: What features should I look for in a community platform?
A: Look for features such as forums, member profiles, event management, content curation, moderation tools, analytics, integration options (with marketing, CRM), and mobile-friendliness.
Q: How do I choose the best community platform for my needs?
A: Evaluate your specific requirements, including audience size, budget, technical expertise, and desired features. Consider the platform's scalability, customization options, and ease of use. Researching the best platforms for 2025 should be considered.
Q: What are the main types of community platforms?
A: The main types include forum platforms, social networks, membership platforms, customer support communities, and dedicated discussion platforms.
Q: How much does a community platform typically cost?
A: Costs vary from free (e.g., Facebook Groups, Discord) to subscription-based models. Subscription plans can range from a few dollars a month for basic plans to hundreds or even thousands of dollars per month for enterprise-level features. Pricing varies depending on the number of members, features included, and the level of customization.
Q: How do I measure the success of my community platform?
A: Key metrics include active user engagement, number of posts, user retention rates, content views, the frequency of member interactions, and the growth of your community's population.
Q: Can I integrate my community platform with my website?
A: Yes, many community platforms offer integrations for websites, including widgets and plugins. This integration lets you embed community features directly into your website and maintain a consistent brand experience.
Q: What are the advantages of using a hosted community platform?
A: Hosted community platforms handle all the technical aspects such as hosting, security, and maintenance, simplifying the setup and operation. They generally offer a more user-friendly experience and are often cost-effective for smaller projects.
Q: How can I promote my community platform?
A: Share links to your community platform on social media, in your email newsletters, and use in-app messaging. Create engaging content, such as blog posts and videos. Host community events and offer incentives for participation. Run paid campaigns, if possible.
Q: What are the best community platforms for small businesses?
A: Facebook Groups offers a free and easy entry point. Other platforms such as Circle, and Mighty Networks are popular also. Always check for pricing and features that fit your business model.
Q: Where can I learn more about building a successful online community?
A: Numerous online resources, blogs, and ebooks offer insights and tips on community building. Invest time to learn the best practices and engage with other community managers to share ideas and best strategies for growth.
Ready to start building a thriving online community? Learn more about how BTS can help at https://behindthescenes.com/